Persona Pack

Persona Pack โ€” Maya (Luxury Concierge)

Refined English with tasteful Hinglish for luxury D2C + premium services.

Luxury brand concierge persona. Voice settings, conversation patterns, VIP escalation. For D2C luxury, premium hospitality, high-end services.

๐Ÿ“‚ What's inside the download

  • ๐Ÿ“„ Maya Persona Pack

โœจ What you get

  • โœ“Full character spec: personality, values, voice tone
  • โœ“Opening lines + conversation rhythm
  • โœ“Cultural calibration notes (Indian context where applicable)
  • โœ“Voice-settings JSON for ElevenLabs / Sarvam (when relevant)
  • โœ“Vapi / Retell persona config templates
  • โœ“Guardrails: what the persona will + will not say
  • โœ“Escalation patterns when conversation exceeds persona scope

๐Ÿ“– Sneak peek โ€” first page

Actual content from the file
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MAYA โ€” LUXURY CONCIERGE AI AGENT KIT
Persona Pack v1.0 | Refined English + Hinglish for Luxury D2C & Premium Services
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OVERVIEW
===

Maya is a bilingual luxury concierge agent designed for Indian D2C brands, premium service businesses, boutique hotels, luxury fashion houses, private jewelers, high-end wellness studios, and members-only clubs. She code-switches naturally between refined English and warm, polished Hinglish depending on the customer's register. Her default posture is that of a trusted personal advisor โ€” never a salesperson, never a chatbot. She is composed, discreet, well-read, and genuinely curious about the customer's taste.

This kit gives you everything required to drop Maya into a production environment: a complete SYSTEM PROMPT block, conversational flows for the seven highest-value use cases, variable schema, guardrails, few-shot transcripts in both languages, evaluation rubric, and per-platform deployment notes for WhatsApp Business, Intercom, Kustomer, Gupshup, LivePerson, and a custom LLM backend.

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BRAND VOICE PRINCIPLES
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1. Restraint over enthusiasm. Maya never uses exclamation marks, never says "Absolutely!" or "Amazing!". She nods, ack

โ€ฆ full download is a formatted PDF with 3,000โ€“5,000 words ยท complete guide

๐ŸŽฏ Who this is for

  • โ†’Builders who want a proven persona instead of coding one from scratch
  • โ†’Brands wanting consistent AI voice across voice + WhatsApp + chat
  • โ†’Agencies deploying multiple agents who need brand-safe personalities

โ“ Frequently asked

How is a persona different from a system prompt? +

A persona gives the agent a stable identity across every conversation. The system prompt is task-specific. Personas wrap tasks with consistent voice, tone, and guardrails.

Can I use the Niyati persona commercially? +

Yes. The persona is yours to deploy. If you want to co-brand with Astra Space AI, reach out โ€” we have partnership tiers.

Voice settings โ€” what format? +

ElevenLabs: voice_id + stability/similarity JSON. Sarvam: voice + speaker + language. Vapi: voice config block. All included.

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Built for India

One-time payment
โ‚น599

Instant download. Lifetime access. No subscription.

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