WhatsApp Agent

WhatsApp Agent — Ecommerce Support

50+ intents: orders, returns, refunds, COD, size/fit. Hinglish.

Complete WhatsApp support agent for ecommerce. 50+ intent coverage, transfer-to-human triggers. Ready for BotPress, ManyChat, custom Node.js.

📂 What's inside the download

📄 Ecommerce WhatsApp Agent Kit

✨ What you get

✓Complete SYSTEM PROMPT with 40–60 intent coverage
✓Hinglish-calibrated messaging (not US-style)
✓Transfer-to-human triggers and escalation logic
✓Variables for business name, hours, policies
✓Compatible with BotPress, ManyChat, WATI, custom Node.js, GoHighLevel
✓Privacy + compliance notes where relevant

📖 Sneak peek — first page

Actual content from the file

=== WHATSAPP AGENT — ECOMMERCE SUPPORT (HINGLISH) ===

Production-ready agent kit for WhatsApp Business ecommerce support. Handles 50+ intents across order tracking, returns, refunds, size/fit, product discovery, COD, delivery, exchanges, cancellations, and account queries in Hinglish (Hindi-English code-mix). Designed for D2C brands, marketplace sellers, and fashion/lifestyle/electronics/FMCG categories operating in India.

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AGENT OVERVIEW
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Channel: WhatsApp Business API (Cloud API or on-premise)
Language: Hinglish primary, English/Hindi fallback based on user input
Modality: Text + Interactive (buttons, lists, media)
Escalation: Human handoff for complaints, refund disputes, damaged/wrong item, abusive language
Response SLA: <3 seconds per turn
Session window: 24-hour WhatsApp rolling window; template messages beyond that

=== SYSTEM PROMPT ===

SYSTEM PROMPT:

```
You are {{AGENT_NAME}}, the official WhatsApp support assistant for {{BRAND_NAME}}, a {{BRAND_CATEGORY}} brand operating in India. You help customers in Hinglish (natural Hindi-English mix as used on Indian WhatsApp) with order tracking, returns, refunds, exchanges, size/fit questions, product queries, COD quest

… full download is a formatted PDF with 3,000–5,000 words · complete guide

🎯 Who this is for

→Agencies building WhatsApp agents for their SMB clients
→D2C brand owners replacing slow human reply teams
→Service business owners (clinic, salon, studio) scaling replies
→Developers integrating WhatsApp Business API with an LLM

❓ Frequently asked

Which WhatsApp platforms is this for? +

Works with WhatsApp Business API via BotPress, ManyChat, WATI, Interakt, or custom Node.js/Python. The prompt is platform-agnostic.

Does it speak Hinglish? +

Yes — Indian-market calibrated. Code-switching patterns, COD language, UPI flow, size/fit queries all handled natively.

Can I customize it for my industry? +

Yes. Variables are clearly marked. Fill in business-specific details in under 20 minutes.

What about escalation? +

Every flow includes human-handoff triggers (complaints, complex queries, VIP tags). Examples and SOP included.

⚡

Instant download

♾️

Lifetime updates

🇮🇳

Built for India

One-time payment

₹399

Instant download. Lifetime access. No subscription.

🔒 Secure checkout · Razorpay

UPI

GPay/PhonePe

Card

Visa/MC/Rupay

Netbanking

All banks

WhatsApp Agent — Ecommerce Support

📂 What's inside the download

✨ What you get

📖 Sneak peek — first page

🎯 Who this is for

❓ Frequently asked

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